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Discuss how poor management decisions can impact software quality?

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-Estimation decisions - irrational deliv...

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What are three dimensions of software quality?

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-An effective software process establishes the infrastructure that supports any effort at building a high quality software product. -A useful product delivers the content,functions,and features that the end-user desires,but as important,it delivers these assets in a reliable,error free way. -By adding value for both the producer and user of a software product,high quality software provides benefits for the software organization and the end-user community.

What practices should software engineers follow to enhance the quality of software produced by their team?

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-Software quality is the result of good project management and solid engineering practice -To build high quality software you must understand the problem to be solved and be capable of creating a quality design the conforms to the problem requirements -Eliminating architectural flaws during design can improve quality

Describe the costs associated with software quality work?

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-Prevention costs - quality planning,formal technical reviews,test equipment,training -Appraisal costs - in-process and inter-process inspection,equipment calibration and maintenance,testing -Internal failure costs - rework,repair,failure mode analysis -External failure costs - complaint resolution,product return and replacement,help line support,warranty work

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